Words You Should Never Use When Negotiating With Your Client

Negotiation is a very delicate act. You have to straddle the space between handling your client finding a solution which works for them by protecting the common interest of your company. By the time you reach the negotiation phase of the sales process, you and your client have a common goal i.e. get your services into their hands. That does not mean you are at the mercy of your client. There are ways you can win a negotiation. For that, you are supposed to establish and maintain a strong position throughout the conversation.



To make the negotiation successful, you have to be careful what you say. There are some problematic words and phrases which you must avoid to increase the chances of making the outcome successful:

This Call Should be quick

Never show your client that you are in a hurry or you have X-minutes on the agenda.

I have the Final Say

Never show your opposing negotiator that you are the final decision-maker. You must first review the deal in front of you and then make an informed decision.


Let’s Work out The Details Later

Never sign a contract without getting the entire statement of work. Likewise, never agree on a price without understanding what exactly your client wants from you.


Don’t Agree on a Lower Price

Offering a discount on your service should never be your first play. Your service is priced the way it is for a reason and hence you should never lose sight of its value in the desire to finalize a deal.


Follow us on:

Facebook: Mad Digital - FB
Instagram: Mad Digital - Insta

Comments

Post a Comment

Popular posts from this blog

The Boss (Part 2)

Image
The Boss A boss can be no ordinary if the company wishes to become extraordinary. There are certain traits that an ideal boss must possess. If an organization is lucky to have a boss with these particular traits, it is more likely to step on the elevator of success. Half of the employees that quit their jobs quit because of their boss; this means that a boss can be humble enough to make the employees love their job or scary enough to make them run away. Here are a number of things that a boss must possess: A good boss must be a positive thinker, one who looks at every situation as a learning opportunity rather than cursing the employees for a downfall. He must be honest to the employees. He must know when to leave the matter to the employee rather than putting their feet in every task. He must be a good communicator. He must inspire the employees to be as passionate as he is. He must keep the team focused and let them lead a balanced life i.e. he must not overburden the employ...
Read more

Health is a must Folks!

Image
"7th April" World Health Day April 7 marks the World Health Day , a reminder to the principle that life is above everything else in the world. Something that the humankind still appears hesitant to admit. The assertion on the importance of health has become a bit clichéd now. You might have written an essay on it in primary school or your mother would have gently slapped you while you were eating sand in your backyard when you were three years old. But the beast is still out as most of us are getting sick every day for health is not and has never been a priority. We compromise it for things that are not worth it. An attractive eatable or unclean water, a pile of laundry or a cigarette with the tea; these things appear more important to us than health. Well, here’s a heads up; nothing is more important than your life folks. If you don’t believe it, ask the dead ones. Mad Digital advises you not to be mad. Sounds ironic? Well, you are probably taking our name t...
Read more

No Marketing, No Business

Image
MARKETING GROWTH The market is growing like Jack’s beanstalk. Entrepreneurship is at the acme of business. Every day we see a new idea landing its feet in the market and attracting attention from everywhere. The world has become ever so commercial and everything is seen from a businessman’s sight. Where does marketing come? Well, the right question to ask would be that where does the market not come. Marketing is not a luxury or a special need, it is a dire need for every business. You cannot excel without it. If you don’t believe it. Try running your business without marketing it. Wait, please don’t try it. People wouldn’t care to come to your business until you convince them that it’s worth it. If you don’t, your rivals will and then you will be regretting that you did not cash your product when you had the time. And a comeback in this market is as hard as you can imagine folks. So don’t run your business miserly. Keep some portion of your investments for marketing and especia...
Read more